FREQUENTLY ASKED QUESTIONS
Yes, we deliver to all districts in Sri Lanka through trusted courier services.
1β3 days for most area
3β5 days for outstation delivery
Delivery times may vary depending on courier service and location.
Yes. Warranty varies depending on the product category:
Computers / Laptops: Manufacturer warranty
Accessories: Seller or manufacturer warranty
CCTV / POS: Standard warranty as per product
Warranty details are listed on each product page.
We accept:
Cash on Delivery (COD) β selected items
Bank Transfer
Online Payment Gateway
Cash payments at our Trincomalee location
Once your order is shipped, you will receive:
A tracking number
Courier partner details
You can track your shipment online.
Yes, returns and exchanges are accepted under these conditions:
Wrong item received
Damaged item on arrival
Product not functioning as described
Items must be returned within 7 days with original packaging.
Yes. Our team provides support for:
Laptop & computer issues
CCTV installation guidance
POS system setup
Product troubleshooting
You can contact us anytime via phone or WhatsApp.
Yes. Our team provides support for:
Laptop & computer issues
CCTV installation guidance
POS system setup
Product troubleshooting
You can contact us anytime via phone or WhatsApp.
Mostly brand-new items. If we list used/refurbished items, they will be clearly mentioned with condition details.
π +94 77 539 9531
π§ info@ngtlanka.lk
π ngtlanka.lk
CONTACT US FOR ANY QUESTIONS
Weβre here to help you with all your tech needs! Whether you have questions about products, orders, or services, our support team is ready to assist you.